• UNIVERSAL acts independently and in a way to place emphasis on impartiality, take care of equality, privacy, reliability in all the certification services rendered. And UNIVERSAL also guaranteed all internal and external personnel awareness for the importance of impartiality 
• For this purpose, UNIVERSAL has taken under guarantee that its employees are far from any political, commercial, and financial pressure while rendering its services.
• No person or corporation may influence the decision of all the staff and committees that attend to certification activities.
• While accepting the application of the companies that demand for certification, if there is any situation that might lead to a conflict of interest ( familiar relation between client and UNIVERSAL or Business,Financial or other pressures on certification process etc) , no certification service shall be rendered to such companies.
• All sources required for providing continuous satisfaction of our clients and minimizing the complaints shall be supplied continuously during execution of the System Certification Services in the best manner in accordance with ISO/IEC 17021-1:2015, ISO/IEC 27006, ISO/IEC 50003 and International Guidance and Standards.
• UNIVERSAL employs a neutral, objective, equal, private, reliable approach towards the parties during its certification activities, and it has listed the necessary measures and the ways to eliminate and minimize the threats in the potential conflict of interests table, in case of any situation that might lead to a conflict of interest.
• UNIVERSAL has guaranteed that no consultancy services shall be given in any way.
• UNIVERSAL has taken out a professional liability insurance against any damages or risks that might arise to third parties under the certification activities.
• UNIVERSAL shall not apply any hidden discrimination by expediting or slowing down the process, or any other discriminative actions against the corporations that apply them for the certification process.

Management Board